Terms and conditions

By registering with LeoVegas, you acknowledge that you are at least 18 years old (or the minimum age required for your jurisdiction) and that you agree to be bound by these Terms and Conditions.

LICENSING AND REGULATION

LeoVegas is licensed and regulated by the Malta Gaming Authority (MGA) under license number MGA/CRP/237/2013, as well as the UK Gambling Commission (UKGC).

GAME RULES

All games offered on this website are governed by their respective rules, which can be found in our help section.

BONUSES AND PROMOTIONS

Bonuses and promotions are subject to change without notice. LeoVegas reserves the right to withdraw or modify any bonus or promotion at its sole discretion. Any winnings resulting from a bonus will be subject to a 20x wagering requirement, unless otherwise stated. Maximum bet limits apply.

VIP LOYALTY PROGRAM

Our VIP Loyalty Program is governed by separate terms and conditions. By participating in the program, you agree to abide by these terms, which can be found on our website.

DEPOSIT AND WITHDRAWAL TERMS

We reserve the right to request additional identification or documentation before processing any withdrawal. Withdrawal fees may apply for certain payment methods. Maximum withdrawal amounts per transaction are €4k-€45k.

ACCOUNT MANAGEMENT

You agree not to create more than one account with us and that you will maintain accurate and up-to-date personal information. We reserve the right to restrict or terminate your account if we suspect any form of fraud, abuse, or irregularity.

MOBILE GAMING TERMS

Our mobile app is available for download on both iOS and Android devices. The use of our mobile app is subject to these Terms and Conditions.

SECURITY AND FAIRNESS

We employ the latest security measures to protect your personal information, including SSL encryption (likely TLS 1.3) and regular audits by eCOGRA. Our games are regularly tested for fairness by independent auditors.

CUSTOMER SUPPORT TERMS

Customer support is available via live chat or email 24 hours a day, seven days a week. We respond promptly to all inquiries but cannot guarantee immediate resolutions to complex issues.

RESOLVING DISPUTES AND RESPONSIBLE GAMBLING POLICY

If you have any concerns about our website, games, or services, please contact us immediately through live chat or email. We reserve the right to withdraw from disputes if we suspect misrepresentation.

CHANGES TO TERMS AND CONDITIONS

These Terms and Conditions are subject to change without notice. We will notify you of significant changes by posting them on our website. By continuing to use LeoVegas, you agree that these updates apply retroactively as well as prospectively.

GAMSTOP AND GAMBLING SUPPORT ORGANIZATIONS

We support responsible gambling practices and remind all users to seek help if needed through organizations like GamStop or LeoSafePlay.

TERMINATION OF ACCOUNTS

We reserve the right to terminate any account with immediate effect, including but not limited to cases of suspected fraud, abuse, or irregularity.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malta, as applicable to this Agreement. Any disputes arising out of these terms will be resolved exclusively through binding arbitration under the Arbitration Rules of the Maltese Chamber of Commerce.

ENTIRE AGREEMENT AND AMENDMENTS

These Terms and Conditions constitute the entire agreement between LeoVegas and you regarding your use of our services, and supersede any prior or contemporaneous agreements between us. Any amendments to these terms must be made in writing by both parties for them to become binding.